Shipping and payment options

Shipping in general

Life animals are shipped in a styrofoam box. Depending on the weather heat packs are added. If an animal arrives damaged or dead the reclamation has to done immediately after receiving corals on the same day of arrival. Reclamations on the next day or later cannot be considered. The warrenty is valid if the animals will arrive damaged or dead. In this case the costs for the animal will be refunded. A replacement for the corals will not be shipped.

Shipping to Germany

Shipping to Germany can only be done to addresses on the main land. Shipping to German islands is not possible.

Shipping accessories

  • 4,90 via DHL

If the order amount is 50,00 or higher, shipping will be free.

Shipping live animals on workdays

Shipping to Germany can be done Monday to Thursday. The animals will be delivered on the next day.

  • 14,90 via UPS Express (delivery before 12:00)
  • 12,90 via GO! Overnight Express (delivery before 12:00)

If the order amount is 165,00 or higher, shipping will be free.

Shipping live animals on weekends

We ship on Friday so the delivery will be on Saturday.

  • 28,90 via GO! Overnight Express (delivery before 12:00)

If the order amount is 230,00 or higher, shipping will be free.

Shipping International

We offer the following shipping options for international shipping.

Shipping live animals on workdays

International shipping can be done Monday to Wednesday. The animals will be delivered on the next day.

Austria:
  • 29,90 via GO! Overnight Express (Delivery until the end of the day)

Belgium, Luxembourg, Netherlands:

  • 29,90 via UPS Saver (Delivery until the end of the day)

Denmark, France, Italy, Monaco, Portugal, Sweden, Spain (main land):

  • 39,90 via UPS Saver (Delivery until the end of the day)

If the order amount is 280,00 or higher, shipping will be free.

Shipping live animals on weekends

We don't offer international shipping on weekends.

Shipping restrictions

The minimum order value is 25,00 .

Payment

The following payment options are available:
  • Paypal
  • On advance payment by bank transfer
  • Cash payment on pickup